Belknap Park

30 Coldbrook St. NE

Grand Rapids, MI 49503

 
 

FAQ’s

Where can I purchase my tickets?

ONLINE: Click here to purchase tickets

VENUE BOX OFFICE: 30 Coldbrook St. NE, Grand Rapids, MI 49505 - open ONLY on show days

Fans should use caution when considering purchases for any show they might attend at any event or concert. Purchasing from a non-authorized person or outlet puts fans at risk of spending their hard earned cash for invalid tickets and credentials. The Belknap, in partnership with Eventbrite Ticketing, employs state-of-the-art scanning technology for festival entry & credentials. Only valid tickets will scan to authorize entry into the venue for an event. Lost or stolen tickets are deactivated and thus are not valid. Counterfeit tickets will also not scan. Purchasers who choose to buy from an unauthorized source, ticket broker or “scalper,” do so at their own risk.

Are there age limits?

Please check the event page for updated information

Performance Disclaimer: Some performances may contain material that parents may find unsuitable for younger children. Many parents may want to watch these with their younger children. These performances may call for parental guidance as they may include: coarse language, or some suggestive dialogue.

This notice is an indicator voluntarily placed to better inform our guests, while also protecting the interest of artists in free expression and artistic creativity.

Can I exchange my ticket(s) if I do not use them?

No refunds* or exchanges including, but not limited to: failure of performer(s) to appear, changes in performer(s), or cancellation due to inclement weather.

Do you offer special pricing on tickets?

We do not offer student, military, or senior citizen discounts at this time.

Is there a place that I can leave tickets for a friend to pick up later?

The Will-Call window is at The Belknap Box Office, located outside the Main Gate. Please be sure to attend this Will-Call window first from outside the venue for any admission tickets to be picked up at “Will Call”.

Can I bring my service animal with me?

Yes, service animals are allowed, but pets are not allowed. A service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.

Is The Belknap handicap accessible?

Yes. There are handicap accessible restrooms; a designated General Admission seating area at the main stage for handicapped patrons plus one companion.

What are the hours of the Venue?

Our hours are different at each event, we recommend you check the event website for current information.

NO Re-Entry!

Where can I park?

A limited number of premium parking spots are located AT Belknap Park (30 Coldbrook St. NE). This parking can be purchased online in advance or at the parking lot entrance on the day of the show IF spaces are still available.

Metered street parking can be found throughout the Monroe North Business District within walking distance to the venue.

The City of Grand Rapids offers parking throughout downtown Grand Rapids. Take a look at their Interactive Visitor Parking Map to review locations. Or download the Parking Facility Map and Parking Facility Rates. For additional parking and transportation information, you can visit the Downtown Visitor Mobility and Parking Guide.

Am I allowed to bring a backpack or purse into the Festival?

View our bag policy and the list of items permitted at The Belknap HERE.

Can I bring lawn chairs?

Yes, bag chairs are permitted in designated areas within the venue. We recommend the popular "bag" chairs, however, your "bag" chair is also subject to being searched. We ask that you do NOT bring high-back lawn chairs as they obstruct the view of your neighbors.

Do I need to bring a chair for VIP?

VIP has seating available in the lounge; seating in limited and first come first serve. Bag Chairs are allowed at the ground level in VIP; but will not be permitted in the PIT closer to the stage.

Can I bring a camera to the Festival?

Non-professional camera’s and cell & smart phones are allowed in the venue. No other audio/video recording devices are allowed. MiEntertainment Group defines professional cameras to be anything with a removable lens.

Can I bring food or drink into The Belknap?

No outside beverages or food of any kind is allowed. Once inside The Belknap, you can purchase and drink from a variety of vendors.

If you have a medical condition that requires you to bring outside food or beverages in, please bring proper documentation with you to the security check-point at the main gate, all items will be subject to search.

If bringing in medication or breast milk that needs to remain cold, please bring a personal-sized cooler (no larger than a 12“x12”), the cooler will be checked by security before entry.

Can I get cash at The Belknap? Are there ATMs?

ATM machines are located at the box office and near festival merchandise.

Can I bring a stroller for my child into The Belknap?

Yes, strollers are accepted but are subject to search during security check at gates. For safety purposes strollers will not be allowed in the Standing Room Only areas of the Festival.


Ticketing Questions:

I ordered 2 tickets but only 1 is showing up…

Please make sure your email is correctly listed for BOTH tickets. If you received a ticket but are missing a second ticket, then it was most likely sent to the email address you included for the person(s) you bought tickets for. Please have them check their email address. Also, you will only receive one email, but that one email may contain both tickets by swiping on the screen that displays your ticket QR code.

If you’re still having an issue, please contact Eventbrite Customer Service: https://www.eventbrite.com/support.

I haven't seen my confirmation email yet. What do I do?

Please refer to this article with Eventbrite: https://www.eventbrite.com/support/articles/en_US/Troubleshooting/where-are-my-tickets?lg=en_US

How do I update my information on my ticket?

Please refer to the following article with Eventbrite: https://www.eventbrite.com/support/articles/en_US/How_To/how-to-update-your-ticket-registration-information?lg=en_US

I mis-spelled my email when checking out, what do I do?

Please contact us at info@mientertainmentgroup.com, include the full name that the order was purchased under along with correct email address, if you have an order ID that will help expedite the process.

Please allow for up to 5-7 business day for us to process wrong emails on tickets due to the amount of requests we may receive.

What is the protocol for COVID-19?

As of June 1st, 2021 all restrictions on outdoor gatherings have been lifted in the State of Michigan.

If you’re NOT vaccinated, the CDC recommends you wear a mask, stay 6 feet apart, and wash your hands when in a large gathering setting.

Belknap Park offers 25 acres of space to experience Upheaval!

All shows are rain or shine, no refunds or exchanges. Artists and set times are subject to change. The event reserves the right to eject any patrons not complying with event policies.